Privacy Policy

1. Information We Collect

Information You Provide Directly

When you contact us through our website, request a quote, or communicate with us, we may collect:

• Your name and business name
• Email address and phone number
• Information about your business and website needs
• Payment and billing information (processed through secure third-party processors)
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on those pages
• Referring website or source
• Device type and operating system

This information is collected using cookies and similar tracking technologies. You may adjust your browser settings to decline cookies, though this may affect certain site functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To prepare and deliver proposals, contracts, and project deliverables
• To process payments and manage billing
• To send project-related communications and updates
• To improve our website and services
• To comply with applicable legal obligations
• To send occasional marketing communications (only with your consent, and you may opt out at any time)

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Disclosure of Your Information

We may share your personal information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, email service providers, cloud storage providers, and analytics platforms. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required to do so by law, regulation, or legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government or law enforcement request.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership.

4. Maryland Personal Information Protection Act (PIPA)

As a Maryland-based business, we comply with the Maryland Personal Information Protection Act (PIPA), Md. Code Ann., Com. Law §§ 14-3501 et seq. Under this law:

• We implement and maintain reasonable security procedures and practices to protect your personal information from unauthorized access, use, modification, or disclosure.
• In the event of a data breach involving your personal information, we will notify affected Maryland residents in the most expedient time possible, and no later than 45 days after we discover or reasonably believe a breach has occurred, as required by Maryland law.
• "Personal information" under PIPA includes your first name or first initial and last name in combination with a Social Security number, financial account numbers, driver's license or state identification card number, taxpayer identification number, passport number, health information, or biometric data.

5. Data Security

We take the security of your personal information seriously and implement industry-standard technical and organizational measures to protect it, including:

• SSL/TLS encryption for all data transmitted through our website
• Secure, access-controlled storage of client records
• Limited access to personal information on a need-to-know basis
• Regular review of our data collection and storage practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Client project records are generally retained for a minimum of five (5) years following project completion for legal and accounting purposes. You may request deletion of your personal information at any time, subject to our legal retention obligations.

7. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and this Privacy Policy does not apply to their sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may use the following third-party services in operating our website and business:

• Netlify — website hosting and form submissions
• Google Analytics — website traffic and usage analytics
• Google Fonts — web typography

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information. If you believe we may have collected information from a child under 13, please contact us immediately.

9. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to our legal retention obligations.
• Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time by contacting us directly or clicking the unsubscribe link in any marketing email.
• Withdraw Consent: Where we rely on your consent to process your information, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the information in Section 11 below. We will respond to your request within 30 days.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. If we make material changes, we will provide additional notice, such as via email or a prominent notice on our website. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We take all privacy inquiries seriously and will respond promptly.